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Frequently Asked Questions

 

When do I call 911?

What is 9-1-1?

What to do when calling 9-1-1?

What if I can only communicate by TTY or TDD?

What if I accidently dial 9-1-1?

 

When do I call 911?

Only call 911 for actual emergencies! For non-emergencies and information, you may call  248-542-6161.

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What is 9-1-1?

This is the number to call for immediate emergency police, fire, or medical assistance.

Dial 9-1-1 for:

  • Crimes in progress
  • Life-threatening situations
  • Fires
  • Serious traffic accidents with injuries
  • Medical emergencies

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What to do when calling 9-1-1?

Remember these facts in order for assistance to be dispatched quickly:

  • Remain calm
  • Be prepared to provide the correct address of your emergency and the phone number from where you are calling
  • Stay on the phone until the call taker has terminated the call - do not hang up
  • Keep in mind that help is being sent as the call taker receives your information
  • Provide all necessary information

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What if I can only communicate by TTY or TDD?

All Lake Angelus Police/Fire call takers are equipped with TTY (Teletype Writer) and TDD (Teletype Device for the Deaf) detectors and can communicate with TTYs/TDDs from their workstations.

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What if I accidently dial 9-1-1?

Please stay on the phone until you speak with a 9-1-1 call taker. Do NOT hang up. Otherwise, if the 9-1-1 call taker is unable to verify there is no problem at your location, police officers will be sent.

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